PRICING POLICIES

PAYMENT

Our prices are listed in US currency. You may use American Express, Mastercard, Visa or PayPal. Please note that we cannot ship until payment has be cleared or authorized. Here is a link to a currency conversion site.

SPECIAL ORDERS

We can make special orders on certain items: however please note that all special orders are final sales. Because it is not an item we stock we cannot offer a refund or accept a return. When placing a special order, please make sure you know the item is exactly what you want because once you buy it, it's yours.

SHIPPING

CUSTOMS FEES & DUTY/IMPORT TAXES

Customers are responsible for any and all customs fees, duties and taxes on their orders. We make every effort to ensure that the shipment passes quickly through customs with a minimum of customs fees through our shipping documents and packaging, however: we need to include your invoice as a legal requirement with your order, which contains the price of each item and the total amount charged.

ORDER DAMAGED IN SHIPPING

Contact CEE GEES, LLC and the shipping carrier immediately if your merchandise has been damaged in shipping. In order for CEE GEES, LLC to file a claim with the carrier, you must save all original packing materials that are damaged. Do not ship merchandise back to us. The carrier may want to see or retrieve the shipment. If these procedures are not followed CEE GEES, LLC cannot guarantee any reimbursement will be issued.

RETURN POLICY

CEE GEES, LLC guarantees satisfaction with every product we sell. If you would like to return an item for an exchange, credit or refund, we are happy to accommodate you. Please follow these procedures to insure a prompt replacement, refund or credit.
  • The item must be returned within 30 days of the original purchase. Item must be in new or unused condition and must be returned with all original product packaging.
  • When returning an item, it couldn't be simpler. Just e-mail us a returns@cee-gees.com and give us the following information: Your name, phone number, invoice number and reason for return. We will then e-mail you a Return Authorization Number. (make sure to print this e-mail response to keep with your records).
  • Next, make a copy of your original invoice and write the RAN number on the bottom left side of that invoice. Box your item up in a sturdy carton and send it UPS ground or USPS insured to: CEE GEES, LLC,13415 N. Calispel Ct.,Spokane, WA 99208, ATTEN: Return Dept.
  • It is your responsibility to pay the return shipping cost and to fully insure the item. If we have made an error in your order or the item is somehow defective, CEE GEES, LLC will incur the return shipping costs. Keep a record or you shipment until you have received a replacement or credit for your order. Please allow 7-14 days to process your exchange/refund.

BACKORDERS

Due to limited availability of some of the products we sell, a particular item may be out of stock. If this causes your multiple item order to be sent in more than one shipment, CEE GEES, LLC will pay postage on all shipments after the first one (except on international orders). Additionally, some lightweight items will be shipped separately via US Mail. We will notify you of when that item is expected to be in stock. If that item is out of stock for more than one month, we will give you the option to keep that order pending or cancel it.

PRIVACY POLICIES

WHAT INFORMATION DO WE COLLECT?

  • We collect information from you when you register on the site or place an order.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, purchase products, or use certain other site features in the following ways:
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

DO WE SELL/TRADE YOUR INFORMATION?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The term "outside parties" does not include CEE GEES. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

THIRD PARTY LINKS

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

YOUR CONSENT

By using our site, you consent to our privacy policy.